About Us - KIQ Customer Service Platform

Our Mission is to Transform Customer Service

At KIQ, we believe every customer conversation matters. We're building the future of customer service by unifying all communication channels into one powerful platform.

Learn About Our Mission

Our Mission & Vision

We're on a journey to revolutionize how businesses connect with their customers

Mission

To empower businesses of all sizes with intuitive, omnichannel customer service tools that create meaningful connections and drive growth.

Vision

A world where every customer interaction is seamless, personal, and delightful, regardless of the communication channel.

Values

Customer-first approach, innovation, transparency, and building lasting partnerships with our users.

Our Core Values

The principles that guide everything we do at KIQ

Customer First

Every decision we make starts with our customers' needs.

Innovation

We constantly push boundaries to deliver cutting-edge solutions.

Security

Enterprise-grade security is non-negotiable for us.

Passion

We're passionate about transforming customer service.

Our Story

From Idea to Reality

KIQ was founded in 2023 by a team of customer service veterans who were frustrated with the fragmentation of customer communication tools. We saw businesses struggling to manage conversations across dozens of platforms, leading to missed messages and frustrated customers.

Our journey began with a simple question: What if businesses could manage all their customer conversations from one unified dashboard? That question led to years of development, testing, and refinement, culminating in the KIQ platform you see today.

Today, KIQ serves thousands of businesses worldwide, helping them deliver exceptional customer service across WhatsApp, Instagram, TikTok, Email, and more.

Meet Our Leadership

The passionate team behind KIQ's success

Alex Johnson

CEO & Founder

15+ years in customer service technology

Maria Chen

CTO

Former lead engineer at major tech companies

David Park

Head of Product

Product visionary with UX expertise

Sarah Miller

Customer Success

Ensuring our customers thrive with KIQ

Join Our Journey

Be part of the customer service revolution. Thousands of businesses already trust KIQ.

Get in Touch