KIQ - Omnichannel Customer Service Platform

Unify All Customer Conversations in One Platform

KIQ brings together WhatsApp, Instagram, TikTok, Email, and all your customer channels into a single, powerful dashboard. Provide exceptional customer service from anywhere.

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Today's Conversations

3 new messages

Maria Gonzalez

Order #4567 status?

2 min ago

@tech_reviewer

Product inquiry

5 min ago

@david_smith

Shipping question

10 min ago

Powerful Features for Modern Support Teams

Everything you need to deliver exceptional customer service across all channels

Unified Dashboard

All customer conversations from every channel in one organized view. No more switching between apps.

AI-Powered Responses

Smart reply suggestions and automation to help your team respond faster and more consistently.

Advanced Analytics

Track response times, satisfaction rates, and agent performance with detailed reports and insights.

Team Collaboration

Assign conversations, add internal notes, and collaborate seamlessly with your entire support team.

Mobile Ready

Manage customer conversations on the go with our fully responsive web app and mobile-friendly interface.

Enterprise Security

Bank-level encryption, GDPR compliance, and SOC2 certified infrastructure to keep your data safe.

Connect All Your Customer Channels

KIQ integrates seamlessly with the platforms where your customers already are

Business API

Instagram

Direct Messages

TikTok

Messenger

Facebook Integration

Email

SMTP & IMAP

SMS

Text Messaging

Twitter