Contact Us - KIQ Customer Service Platform

Get in Touch with KIQ

Have questions about our platform? Need support? Interested in partnership opportunities? We're here to help you succeed with KIQ.

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How to Reach Us

Choose the contact method that works best for you

Customer Support

Get help with your KIQ account, technical issues, or platform questions.

support@kiq.gt

Response time: 2-4 hours

Sales Inquiries

Interested in KIQ for your business? Our sales team can help.

sales@kiq.gt

Response time: 1 business day

Partnerships

Explore integration opportunities or become a KIQ partner.

partners@kiq.gt

Response time: 1-2 business days

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible

Frequently Asked Questions

Quick answers to common questions

What are your support hours?

Our customer support team is available 24/7 for urgent technical issues. Sales and partnership inquiries are handled during business hours (9 AM - 6 PM EST, Monday-Friday).

How do I get started with KIQ?

Sign up for a free trial at kiq.gt/login. No credit card required. Our onboarding team will help you set up your channels.

Do you offer enterprise plans?

Yes! Contact our sales team at sales@kiq.gt for custom enterprise solutions with advanced features, dedicated support, and SLA guarantees.

Where is KIQ based?

KIQ is a fully remote company with team members across the Americas and Europe. Our infrastructure is hosted on secure AWS data centers.

Urgent Technical Support

For critical platform issues affecting multiple users, please contact our emergency support line.