Privacy Policy
This Privacy Policy explains how KIQ collects, uses, and protects your information.
Last Updated: January 1, 2026
1. Information We Collect
We collect information to provide and improve our services:
- Personal Information: Name, email address, contact details, billing information.
- Conversation Data: Messages, attachments, and metadata from conversations managed through KIQ.
- Usage Data: Logs, IP addresses, browser type, device information, and usage patterns.
2. TikTok Login Kit Integration
TikTok Data Collection and Usage
When you use TikTok Login Kit with KIQ:
- We collect basic profile information (username and profile picture) through the
user.info.basicscope. - This data is used solely for user authentication and identification within the KIQ platform.
- We do not post content on TikTok, access your followers or following lists, or read your private messages.
- You can revoke KIQ's access to your TikTok data at any time through your TikTok account settings.
We comply with all TikTok Developer Policies.
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide, operate, and maintain our service.
- To improve, personalize, and expand our service.
- To understand and analyze how you use our service.
- To communicate with you, including customer support.
- To ensure security and prevent fraud.
4. Information Sharing and Disclosure
We do not sell your personal information. We may share information in the following situations:
- Service Providers: With trusted third parties who assist in operating our platform.
- Legal Requirements: When required by law or to protect rights and safety.
- Business Transfers: In connection with a merger, sale, or acquisition.
5. Data Security
We implement appropriate technical and organizational measures to protect your data, including encryption, access controls, and regular security assessments.
6. Your Data Rights
Depending on your location, you may have the right to:
- Access your personal data.
- Correct inaccurate data.
- Request deletion of your data.
- Object to processing of your data.
- Data portability.
7. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
8. Changes to This Privacy Policy
We may update this policy periodically. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at:
Email: servicioalcliente@kiq.gt
Data Protection Officer: privacy@kiq.gt
Protecting your privacy is our priority